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What is a gas safety Certificate?


A Gas Safety Certificate (also known as a CP12) is a formal document issued by a registered Gas Safe engineer after they have inspected all the gas appliances and flues in a property. It is the legal proof that your gas appliances—such as the boiler, hob, and fireplace—have been checked and are safe to use.


What is a boiler service?


A boiler service is a comprehensive health check-up where an engineer cleans, inspects, and tunes the internal components of the boiler to ensure it runs efficiently and doesn't break down.


Failure Classifications


Failure Classifications tell you exactly how dangerous a situation is.


Immediately Dangerous (ID)

This is the most serious level. The appliance or installation is a direct threat to life or property if it is left on.

  • What happens: The engineer will disconnect the gas supply immediately and "cap it off."
  • Action: You cannot use that appliance until it is fixed. If it’s a main boiler, the school may lose heating immediately.


At Risk (AR)

The appliance has one or more faults that could be a danger to life or property in the future, even if it seems "fine" right now.

  • What happens: With your permission, the engineer will turn the appliance off. They will attach a "Warning Notice" sticker to it.
  • Action: It shouldn’t be used until the fault is cleared. This is often triggered by things like poor ventilation or incorrect gas pressure.


Not to Current Standards (NCS)

The installation doesn't meet the newest building or gas regulations, but it is not unsafe.

  • What happens: The engineer will record it on the certificate as a "recommendation."
  • Action: You don't have to fix it immediately, but you  should plan to upgrade it during future maintenance or when the boiler is replaced

 

Breakdown cover – what does it cover?



Boiler breakdown cover

  • Boiler and controls (80% same day repair)
  • Unlimited parts (95% same or next day parts delivery system)
  • Unlimited visits (security, no unexpected boiler repair bills)
  • Operational Mon to Sun 08:00 – 20:00 excluding bank holidays
  • Booking Claims line for tenants and agencies to book on behalf of landlord
  • Committed to same day appointments (engineers will call en-route)
  • Annual Gas Safety Certificate and Boiler Service
  • Free technical support service
  • Gas Safe registered engineers
  • 12 month contract term (1 months cancellation notice)
  • £50 Excess on repairs carried out


Electrical breakdown cover

  • Main Electrics (80% same day repair)
  • Unlimited parts (95% same or next day parts delivery system)
  • Unlimited visits (security, no unexpected electrical repair bills)
  • Fuse boards, Sockets, Switches, and Wiring All Covered
  • Booking Claims line for tenants and agencies to book on behalf of landlord
  • Committed to same day appointments (engineers will call en-route)
  • Heath Check Electrical Report
  • EICR Report when due
  • Annual Visual Inspection to ensure you are within regulation
  • NICEIC / NAPIT registered engineers
  • 12 month contract term (1 months cancellation notice)
  • £50 Excess on repairs carried out

 

 

Diagnostics


Boiler Diagnostics


If a boiler is showing an Error Code or has stopped providing hot water, a Gas Safe engineer performs a diagnostic check.

  • Fault Code Analysis: They check the digital display (e.g., "F28" or "E10") to see what the boiler’s computer thinks is wrong.
  • Component Testing: Using a multimeter, the engineer tests the electronic parts (the PCB, the fan, or the pump) to see which one has failed.
  • Gas Pressure Check: They measure the gas coming in to ensure the valve isn't blocked.
  • Flue Gas Analysis: They use a probe to check if the boiler is burning fuel safely or leaking Carbon Monoxide


Electrical diagnostic


An EICR is the "electrical equivalent" of a Gas Safety Certificate, but it's much more in-depth. It stands for Electrical Installation Condition Report.

If an engineer finds a fault during an inspection, they perform "Fault Finding" diagnostics to locate the issue within the walls or fuse box.

  • Continuity Testing: Checking that the wires aren't broken somewhere inside the walls.
  • Insulation Resistance: Ensuring the plastic coating on the wires hasn't melted or been chewed by rodents, which could cause a fire.
  • RCD Trip Testing: Checking that the safety "trip switches" in the fuse box click off fast enough to prevent a fatal electric shock.
  • Polarity Check: Making sure the "Live" and "Neutral" wires aren't swapped around (which is a major fire hazard).


What is a fire alarm certificate?

This is officially called a Fire Detection and Alarm System Inspection and Servicing Certificate.

  • The Job: A specialist technician tests your smoke detectors, heat sensors, break-glass call points, and the loud "sirens" (sounders).
  • The Check: They ensure the control panel is working and that the backup battery can power the alarms if the school's electricity cuts out during a fire.
  • How Often: By law (BS 5839), these systems should be professionally serviced every 6 months.
  • In Your Office: You should also be doing weekly "bell tests" (usually on a Friday morning) and recording them in your Fire Log Book.

 

What is emergency lighting certificate?

This is the Periodic Inspection and Test Certificate for your emergency lights.

  • What it is: Emergency lights are the small LED lights or "Running Man" exit signs that stay lit when the main power fails. They have their own internal batteries.
  • The Check: The engineer performs a "Duration Test" (or "Soak Test"). They cut the power to the lights to see if the batteries can keep them lit for the required 3 hours.
  • How Often: A full 3-hour discharge test must be done once a year, with shorter "flick tests" done monthly.
  • In Your Office: If a light shows a red or amber bulb instead of green, it has failed its internal diagnostic and needs a new battery or unit.

 

What is an EICR?

It is a deep-dive inspection of the hidden electrical systems in a building.

  • What it covers: The fuse box (consumer unit), wiring, plug sockets, and light fittings.
  • The Goal: To ensure the electrics aren't a fire risk or a shock hazard.
  • The Result: You get a report marked as "Satisfactory" or "Unsatisfactory." If it's unsatisfactory, you'll see those "ID" or "AR" failure codes we talked about earlier.
  • How long it lasts: Usually 5 years.
  • Legal Note: Since 2021, it is mandatory for landlords to have a valid EICR to rent out a property.

 

What is an EPC?

This is a report that tells you how much it costs to heat and light the building.

  • The Rating: It gives the property a grade from A (Very Efficient) to G (Very Inefficient).
  • What it looks at: Insulation, double glazing, the age of the boiler, and whether you have LED lightbulbs.
  • The Goal: To show the tenant or owner how "green" the building is and how high the energy bills will be.
  • How long it lasts: 10 years.
  • Legal Note: In the UK, a rental property must usually have a rating of E or higher. If it’s an F or G, it’s legally "unrentable" until you improve it (like adding loft insulation).